Effective Date: 20 July 2023

Thank you for visiting Simelela Risk Solutions (“we,” “our,” or “us”). This Privacy Policy is designed to inform you about the collection, use, and protection of any personal information you provide while using our website [Insert Website URL].

1. Personal Information We Collect

We may collect various types of personal information from visitors to our website, including but not limited to names, email addresses, phone numbers, postal addresses, job titles, and other relevant details. We collect this information through our contact forms, newsletter sign-ups, or when you communicate with us directly.

2. Data Collection Methods

We use various methods to collect data, such as:

• Contact Forms: When you fill out a contact form on our website, we collect the information you provide to respond to your inquiry.
• Cookies: Our website may use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and personalize content.
• Analytics Tools: We may use analytics tools like Google Analytics to gather information about how users interact with our website.

3. Data Usage

We use the personal information we collect for the following purposes:

• To respond to your inquiries and provide the services you request.
• To send you relevant information and updates about our products and services if you opt to receive our newsletters.
• To improve our website’s functionality and user experience.
• To analyze website traffic and usage patterns to enhance our content and marketing strategies.

4. Third-Party Services

We may use third-party services, such as Google Analytics, to analyze website traffic and improve our services. These third-party services may collect and process data in accordance with their own privacy policies.

5. Cookies

Our website may use cookies to enhance user experience. You can manage your cookie preferences through your browser settings. By using our website, you consent to the use of cookies as described in our Cookies Policy.

6. Data Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your data with trusted third-party service providers who assist us in operating our website and providing our services.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable laws.

8. User Rights

You have the right to access, correct, update, or delete your personal information. If you wish to exercise any of these rights, please contact us using the information provided below.

9. Security Measures

We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction.

10. Legal Basis

We process your personal information based on your consent and to fulfill our contractual obligations when providing our services.

11. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have it removed.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will be revised.

If you have any questions or concerns regarding our privacy practices, please contact us at:

Simelela Risk Solutions 
info@simelelarisk.co.za
067 944 0405